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Emergency Contacts

Sometimes things go wrong that need immediate attention. In an emergency, don’t panic. We have a team of people here to help.

 

What is considered an urgent repair?

The following emergencies are deemed urgent repairs. If your problem is not listed here, contact your property manager.
• Burst water service
• Blocked or broken toilet system
• Serious roof leak
• Gas leak
• Dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• An essential service or appliance for hot water, water, cooking, heating, or laundering is not working
• The gas, electricity or water supply is not working
• A cooling appliance or service provided by the rental provider is not working
• The property does not meet minimum standards
• A safety-related device, such as a smoke alarm or pool fence, is not working
• An appliance, fitting or fixture that is not working and causes a lot of water to be wasted
• Any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure
• A serious problem with a lift or staircase

 

Emergency Trades

If your maintenance is classified as urgent repairs, our trusted emergency trades are below:

Melbourne Wide:

Outlook Electrical – 0422 213 509 (Dean)
Surelec Electrical – 03 9416 4425 (Dean)
MJ Electrical – 0412 992 596

Auburn and Surrounds:

Auburn Electrical – 0419 341 052 (James)

Melbourne Wide:

Melbourne Plumbing Group – 1300 116 486 or 0425 809 395

 

Frankly Plumbing – 0409933034

Western Suburbs:

Madeo Plumbing – 0402 163 197 (Frank)

Northern Suburbs:

Northern Plumbing – 0419 390 950 (Mark)

Melbourne Wide:

Nonstop Locksmiths – 0418 444 166 (Arty)

Inner City:

Ace Locksmith – 03 9534 0586

Eastern Suburbs:

Lockness Locksmith – 0404 882 413

Western Suburbs:

Precision Locksmith – 03 9699 6811

Eastern Suburbs:

Aimline – 0402 421 031

Western Suburbs:

Elite Property Service – 0422 276 266

Melbourne Wide:

Ardent Doors – 0414 293 330

Melbourne wide:

Orange Heat & Cool –

0408 531 894 (Peter)

Northern & Eastern Suburbs:

All Seasons Electrical & Air Conditioning

0423 709 030 (Josh)

Maintenance

Fact sheets

Tenancy Application Form

Found the home of your dreams? Download and complete the application form to formalise your interest in the property.

Smoke Alarms Australia Tenant Brochure

Download a copy of the tenant brochure so you know what to expect when its time for a service.

Download Smoke Alarms Australia App

Download the Smoke Alarms Australia app to schedule appointments, ask questions, report a beeping alarm or access details of the alarms at your rental property.

 

Meet the team

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Ali Forbes

Team Leader/Senior

Property Manager

0432 321 940

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Alicia Lecky

Head of Property

Management

0421 163 283

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Alison Ball

Senior Property

Manager

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Anna Korpal

Reception/

Office Manager

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Annie Ching

Senior Property

Manager

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Ashlen Lont

Senior Property

Manager

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Audrey Chong

Operations Lead

- YourHome

0439 198 516

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Ben Maros

Executive Leasing

Consultant

0432 321 982

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Carolyn Wright

Senior Property

Manager

0417 295 395

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Clare Ferrie

Property Management

Advisor

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Daniel Campos

Property Management

Advisor

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Daniela Dellaquilla

Senior Property

Manager

0401 726 424

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Danielle Clark

Team Leader

Operations

0429 817 991

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Danielle Masters

Head of Property

Management Operations

9071 0921

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Deborah Moussa

Senior

Property Manager

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Edward Wu

Senior Property

Manager

1800 931 784

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Elizabeth Taylor

Senior

Property Manager

0436 465 712

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Ella Bowker

Property Management

Advisor

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Gavin Xu

Product Manager

Guaranteed Rent

0488 901 100

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Georgia Burton

Property

Manager

0488 688 162

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Georgia Soldatos

Team Leader/Senior

Property Manager

0478 681 270

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Gillian D’Monte

Property

Manager

0421 816 203

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India Fourie

Senior Property

Manager | Project Leader

0435 850 958

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Jane Chen

Senior Property Manager |

New Relationship Manager

0481 706 329

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Jenaya Klaassen

Property

Manager

1800 931 784

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Jocelyn Price

Property Management

Advisor

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Kasey Neuendorf

Senior Property

Manager

0466 478 095

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Lauren Honey

Property Management

Advisor

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Maddison Richardson

Senior Property

Manager

0432 603 309

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Mariel Chua

Administrative

Assistant

1800 931 784

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Mark Lim

Manager,

Property Partnerships

0410 679 463

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Megan Taylor

Head of

Property Partnerships

0421 512 800

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Melissa Sarritzu

Property Manager

0428 219 298

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Meredith Jays

Senior Property Manager

& VCAT Specialist

0419 372 085

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Natalie Drozdek

Property Manager

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Nick Zhang

Manager,

Property Partnerships

0401 070 976

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Nicola Michels

Manager,

Property Partnerships

0431 457 762

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Olivia Scott

Team Leader

0403 424 414

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Sanya Milic

2IC, Senior Property

Manager

0422 862 770

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Seann Rowland

2IC, Senior

Property Manager

0435 852 810

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Sophie Marsh

Team Leader

0447 714 467

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Steph Wallace

Team Leader

0427 386 568

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Tanaiya Moussa

Senior Property

Manager

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Tessa Stirling

2IC, Senior

Property Manager

0409 736499

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Vivian Trantan

New Client

Relationship Manager

0401 183 542

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