Sometimes things go wrong that need immediate attention. In an emergency, don’t panic. We have a team of people here to help.
The following emergencies are deemed urgent repairs. If your problem is not listed here, contact your property manager.
• Burst water service
• Blocked or broken toilet system
• Serious roof leak
• Gas leak
• Dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• An essential service or appliance for hot water, water, cooking, heating, or laundering is not working
• The gas, electricity or water supply is not working
• A cooling appliance or service provided by the rental provider is not working
• The property does not meet minimum standards
• A safety-related device, such as a smoke alarm or pool fence, is not working
• An appliance, fitting or fixture that is not working and causes a lot of water to be wasted
• Any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure
• A serious problem with a lift or staircase
If your maintenance is classified as urgent repairs, our trusted emergency trades are below:
Melbourne Wide:
Outlook Electrical – 0422 213 509 (Dean)
Surelec Electrical – 03 9416 4425 (Dean)
MJ Electrical – 0412 992 596
Auburn and Surrounds:
Auburn Electrical – 0419 341 052 (James)
Melbourne Wide:
Western Suburbs:
Madeo Plumbing – 0402 163 197 (Frank)
Northern Suburbs:
Northern Plumbing – 0419 390 950 (Mark)
Melbourne Wide:
Nonstop Locksmiths – 0418 444 166 (Arty)
Inner City:
Ace Locksmith – 03 9534 0586
Eastern Suburbs:
Lockness Locksmith – 0404 882 413
Western Suburbs:
Precision Locksmith – 03 9699 6811
Eastern Suburbs:
Aimline – 0402 421 031
Western Suburbs:
Elite Property Service – 0422 276 266
Melbourne Wide:
Ardent Doors – 0414 293 330
Melbourne wide:
Orange Heat & Cool –
0408 531 894 (Peter)
Northern & Eastern Suburbs:
All Seasons Electrical & Air Conditioning
0423 709 030 (Josh)